Privacy Policy

At NJ Arbor & Tree Removal, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, requesting an estimate, or contacting us about our tree care services.

This Privacy Policy explains how we may collect, use, and protect your information.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Request an estimate or tree care assessment.
Submit a contact form.
Call or email us.
Request emergency tree services.
Communicate with us regarding our services.

This information may include your name, email address, telephone number, property address, and details about the tree care or property services you are requesting.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use the information collected through our website to:

Respond to your questions and service requests.
Schedule estimates, assessments, or appointments.
Provide information about our tree care services.
Communicate with you regarding current or requested services.
Improve our website and customer experience.
Maintain the security and functionality of our website.
Comply with applicable legal requirements.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance the overall user experience.

You may configure your browser to refuse or delete cookies. Please note that disabling certain cookies may affect some website functionality.

Third-Party Services

We may use service providers for website hosting, analytics, communications, forms, messaging, or other services necessary to operate our website and business.

These service providers process limited information only on our behalf and at our direction, under confidentiality obligations, solely to help us operate our business. They are not permitted to use your information for their own purposes, including their own marketing.

NJ Arbor & Tree Removal does not sell, rent, trade, or share your personal information with third parties or affiliates for their own marketing or promotional purposes.

We disclose information only in these limited circumstances:

Service providers: companies that perform services for us (such as website hosting, analytics, forms, and messaging platforms) process information only on our behalf, under confidentiality obligations, solely to operate our business, and may not use it for their own purposes.
Legal requirements: when required by law, subpoena, or other legal process.
Protection of rights: when reasonably necessary to protect the rights, property, or safety of NJ Arbor & Tree Removal, our customers, or others.

Text Messaging (SMS) Privacy

If you agree to receive text messages from NJ Arbor, LLC (NJ Arbor & Tree Removal), we collect your mobile phone number, a record of your consent (including the date and time of your opt-in), and information about the messages we send you, such as message content and delivery status.

We use this information only to send the text messages you agreed to receive, such as estimates, appointment scheduling and reminders, service and account notifications, and, if you opted in to them, marketing or promotional messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Your mobile number may be shared only with the wireless carriers, telephony, and messaging platform providers strictly necessary to deliver our messages, and they may not use it for their own marketing.

Consent to receive text messages is not a condition of any purchase.
Reply STOP at any time to opt out. Reply HELP for help.
Message frequency varies.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.

For help with text messages, contact us at info@njarbor.com or (732) 783-4698.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites or services. NJ Arbor & Tree Removal is not responsible for the privacy practices, security, or content of third-party websites.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable legal requirements and legitimate business needs.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

NJ Arbor & Tree Removal 19 White Oak Dr. Colts Neck, NJ 07722

Phone: +1 (732) 783-4698 Email: info@njarbor.com